Transparency
Legal & Policies
Everything governing your care, your order, and your data — written plainly.
Return & Refund Policy
When orders are refunded, replaced, or credited — and why medication can't be returned.
Shipping & Fulfillment Policy
How prescriptions are reviewed, dispensed, shipped, and delivered.
Privacy Policy
What we collect, how we use it, and the rights you have over your data.
Terms of Service
The rules for using the platform, ordering protocols, and subscriptions.
HIPAA Notice of Privacy Practices
How your protected health information is used, disclosed, and safeguarded.
Telehealth Informed Consent & Waiver
Informed consent and waiver you accept before a physician reviews your intake.
FDA Disclosure & Compounded Medication Consent
Compounded and off-label medications are not FDA-approved — what that means for you.
Business & customer service information
Legal business name
Nuvara Health LLC
All business is conducted under Nuvara Health LLC. No DBA (“doing business as”) name is used.
Customer service
Nuvara Health LLC12354 Dogleg Drive
Boynton Beach, FL 33437
United States
(954) 647-9392 · support@mynuvara.com
Monday through Saturday, 9:00 AM to 5:00 PM ET
Pricing for every protocol and bundle is listed in USD on its product page. Browse all protocols and pricing.